Architecture, code, infrastructure, on-call. One bill, one Slack channel, one definition of done.
A document you own forever — not a deck.
The same hands that compile it deploy it.
Reliability is a feature, not an afterthought.
Your team can take it tomorrow if they want it.
The shape of what lands in your repo and your wiki. Boring, dense, and yours.
Single source of truth for the system. C4 diagrams, sequence flows, data model, non-functional targets, named risks.
TypeScript, Go, Rust, Python or whatever fits — in your repo from day one. Trunk-based, gated CI, branch protection.
Terraform or Pulumi for every resource. No clickops. Reproducible from a clean account in under an hour.
Logs, metrics, traces, SLOs and alerts wired up before the first user. Dashboards leadership can read.
Every alert links to a runbook. Every runbook has been used. Rotation handover written down, not folkloric.
A written technical narrative every 13 weeks — what shipped, what broke, what we’d do differently, what comes next.
Same team, different intensity. Pick what matches the milestone you actually need to hit.
Four phases, two-week cadence, one Slack channel. We don’t reinvent delivery — we just execute it harder.
Senior engineer + designer in the room. Outcome: a written architecture, a risk register, and a milestone plan you own forever.
Repo, CI/CD, observability, auth, deploy. The dull plumbing that makes weeks four through forty fast.
Working software in your hands at the end of every sprint. Never a roadmap deck in lieu of code.
We run it with on-call and SLOs — or transfer ownership to your team with full runbooks and engineer pairing.
If something isn’t answered here, ask in your intro email — we keep this list short on purpose.
Most of our clients do. We embed alongside them — same repo, same standup, same on-call — and we hand off cleanly when the work is done. We don’t require greenfield to add value.
Yes. A mutual NDA is in the intro packet; we usually counter-sign within two business days. Send a paragraph about the problem first and we’ll come back with the packet.
You do. Work-for-hire on day one, signed in the engagement agreement. Code, infra, designs, documentation — all yours, no carve-outs.
We re-baseline at every quarterly review. If scope grew or we under-estimated, we say so in writing, and you choose whether to extend or trim. No surprise invoices.
After 12 months on the engagement, yes — with a transfer fee that gets credited against any future work with us. Before that, we’d rather keep the team intact for you.
Send a paragraph about the problem. We’ll come back inside 48 hours with a written take — team shape, cost envelope, riskiest assumptions.